FAQ
Welcome to the Brianbrook.store FAQ section. Here, we answer common questions about our cabinets and services. If you need more assistance, please contact us at [email protected].
1. What types of cabinets do you offer?
We offer a variety of cabinets, including kitchen, bathroom, and storage solutions. Our selection features modern, classic, and custom designs to fit any space.
2. How do I place an order?
To place an order, browse our online catalog, select your preferred cabinet, and add it to your cart. Proceed to checkout and provide your shipping and payment details.
3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available during checkout.
4. Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on the carrier’s website to track your package.
5. What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition and packaging. Please refer to our Return and Delivery Policy for detailed instructions.
6. How long does shipping take?
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Shipping times may vary for international orders.
7. Do you ship internationally?
Yes, we offer international shipping. Delivery times and costs vary by destination. Customs duties and taxes are the responsibility of the customer.
8. How do I care for my cabinet?
To maintain your cabinet:
- Cleaning: Wipe with a damp cloth and mild detergent. Avoid abrasive cleaners.
- Maintenance: Check hinges and handles regularly to ensure they are secure.
- Protection: Avoid prolonged exposure to direct sunlight and moisture.
9. Can I cancel or modify my order?
Orders are processed quickly. If you need to cancel or modify an order, contact us immediately at [email protected]. We will do our best to assist you.
10. What should I do if I receive a damaged item?
If you receive a damaged item, please contact us immediately at [email protected] with your order number and photos of the damage. We will help resolve the issue with a replacement or refund.
11. Do you offer bulk discounts?
Yes, we offer discounts for bulk purchases. For bulk order inquiries, please contact us at [email protected] with your requirements.
12. How can I contact customer support?
For questions or support, email us at [email protected]. Our customer service team is ready to assist you with any inquiries or concerns.
13. Do you offer assembly services?
We provide assembly instructions with each cabinet. For additional assembly services, please contact us for recommendations.
14. How can I stay updated on new products and promotions?
Sign up for our newsletter to receive updates on new arrivals, promotions, and exclusive offers. You can subscribe on our homepage.
We hope this FAQ has been helpful. Thank you for choosing Brianbrook.store for your cabinet needs. We are committed to providing you with quality products and excellent service.